Privacy Policy
How we collect, use, and protect your personal information
Overview
Picture in Korea values your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data in compliance with Korean privacy laws.
Article 1: Personal Information Collected
Membership Registration and Reservation
- • Name (Korean, English)
- • Contact Information (email, phone)
- • Nationality
- • Optional: Birth Date, Gender
- • Payment Information
- • Service Usage Records
- • Automatically Collected: IP Address, Cookies, Device Information
Photography Services
- • Photos and videos taken during services
Inquiries and Customer Support
- • Name and contact information
- • Communication records
- • Inquiry details and support history
Article 2: Purpose of Personal Information Use
1. Service Provision and Management
- • Member authentication and account management
- • Service contract performance and fulfillment
- • Reservation management and scheduling
- • Payment processing and billing
- • Complaint handling and customer support
- • Fraud prevention and security measures
2. Marketing and Advertising (Optional)
- • Service and event information delivery
- • Customized service recommendations
- • Targeted advertising and promotions
3. Statistical Analysis
- • Service usage trend analysis
- • Service improvement and development
- • Customer satisfaction surveys and research
4. Legal Compliance
- • Regulatory requirements and legal obligations
- • Responding to legal investigations and requests
Article 3: Information Retention Periods
We retain personal information according to legal requirements:
- • Contract records: 5 years
- • Payment records: 5 years
- • Consumer dispute records: 3 years
- • Electronic transaction records: 5 years
- • Website visits and logs: 3 months
Article 4: Third-Party Information Sharing
We do not share your personal information with third parties without your consent.
Exceptions may apply with your consent or as required by law. We may share information with:
- • Payment gateway companies for transaction processing
- • Photography service providers for service delivery
Article 5: Information Processing Delegation
We may delegate certain information processing tasks to trusted partners:
- • Server management and hosting services
- • Payment system operation and maintenance
- • Communication and messaging services
Article 6: Information Destruction
We securely destroy personal information when its purpose is achieved:
- • Electronic files: Permanently deleted using secure methods
- • Paper documents: Shredded or incinerated securely
Article 7: Your Rights
You have the following rights regarding your personal information:
- • Request access to your personal information
- • Request correction of errors or inaccuracies
- • Request deletion of your information
- • Request suspension of information processing
Article 8: Cookies and Tracking
We use cookies and similar technologies for:
- • Customized service delivery and user experience
- • Usage pattern analysis and service improvement
You can control cookie settings through your browser preferences.
Contact Information
Company: Picture in Korea
Email: support@pikstory.kr
Support Hours: Available 24/7 for privacy-related inquiries
Last updated: December 2024